Privacy Policy

Privacy Policy

This Privacy Policy explains how Quest Notary collects, uses, shares, and retains personal data when you use questdirthighway.mom or communicate with us in connection with notary services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Processing category

How We Use Information

We use personal data to provide notary-related services, respond to inquiries, schedule and manage appointments, maintain records, operate and secure the site, monitor usage, improve service quality, and comply with legal and business obligations. We may also use information to communicate about requests, confirmations, and administrative matters.

Processing is limited to operational needs and the purposes described in this notice.
Third-party sharing

Service Providers

We may share personal data with vendors and other service providers that assist with hosting, communications, analytics, record management, scheduling, or administrative support. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform assigned functions.

Contact Information

Privacy email
Telephone
+1 809-966-6283
Mailing address
Calle 25 Villa Montellano, Puerto Plata
Privacy inquiries

Use the contact details below for questions about this policy or our handling of personal data.

01

Information We Collect

We may collect identifiers and contact details, service request information, appointment details, communication content, device and usage data, and any information submitted in connection with notary-related inquiries or transactions. Where needed to complete a request, we may also process supporting information provided by the user or generated during service delivery.

The categories of information depend on the services requested and the way the site is used.
02

Sources of Information

We collect information directly from users when they complete forms, send messages, or request services. We also receive information through browser interactions, cookies and similar technologies, and internal records created when we respond to inquiries, schedule services, or maintain business documentation.

Information may come from direct submissions, site activity, and records created during service handling.
03

Cookies We Use

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.

The site uses a limited set of cookies for operation, preferences, and traffic analysis.
04

Cookie Controls

Users can manage cookies through their browser settings and, where available, through site controls. Some cookies are necessary for basic site functions, while others support analytics or preference storage. Disabling certain cookies may affect site performance or available features.

Browser settings and related controls may limit non-essential cookies and similar tools.
User Rights

Your Rights

Depending on your location and the type of data involved, you may request access to, correction of, or deletion of certain personal data, and you may object to or limit some processing where permitted by law. We may need to verify your identity before acting on a request.

Available rights may vary based on the nature of the request and applicable law.
Requests

Submitting Requests

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for additional information to confirm your identity, protect against unauthorized disclosure, and determine whether an exception applies.

Requests are reviewed after identity verification and handled within a reasonable period.
Data Retention

Retention of Information

We retain personal data for the period reasonably necessary to fulfill the purpose for which it was collected, to meet legal or recordkeeping obligations, to resolve disputes, and to maintain business records. When data is no longer needed, we delete it, de-identify it, or otherwise handle it in a manner consistent with our retention practices.

Records are kept only for as long as needed for service, legal, accounting, or operational purposes.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated.

We may revise this policy from time to time to reflect operational or legal changes.